Shangri-La Hotels and Resorts Rolls Out CSR Plan
Shangri-La Hotels and Resorts has launched a two-year development strategy to enhance its corporate social responsibility activities. A corporate CSR Committee, spearheaded by the group’s chief operating officer, has been established to continue to fulfill the group’s responsibilities in five key areas: the environment; employees and the community; health and safety; supply chain management; and [...]
Shangri-La Hotels and Resorts has launched a two-year development strategy to enhance its corporate social responsibility activities. A corporate CSR Committee, spearheaded by the group’s chief operating officer, has been established to continue to fulfill the group’s responsibilities in five key areas: the environment; employees and the community; health and safety; supply chain management; and stakeholder relations.
In the area of environmental sustainability, the group’s focus is primarily in five areas: climate change; ozone depletion; water use management; waste disposal management; and indoor air quality. Shangri-La is ramping up energy conservation initiatives so that it will reduce 2006 group-wide energy consumption figures by 12 percent by the end of 2008. Currently, the group practices a wide array of environmentally friendly measures such as fitting all guestrooms with water-saving devices in taps and showers as well as using energy-saving lamps in more than half of the group’s guestrooms.
Shangri-La was an industry leader in initiating environmental procedures even before its hotels began to receive ISO14001 certification, the international Environmental Management System Standard. The group has an extensive list of internally developed environmental best practices that all hotels have implemented, with inspections to monitor for compliance. The inspection results affect each hotel’s annual performance and development review scores.












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